BUYER & SELLER PROTECTION

NaijaMart Trust Protection

Never lose money on a bad transaction again. Our trust service holds funds securely until both buyer and seller are satisfied.

How Trust Works

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Step 1
Buyer places order with trust
Buyer selects 'Buy with Trust' and payment is held securely by NaijaMart.
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Step 2
Seller ships the item
With payment secured, the seller prepares and ships the item to the buyer.
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Step 3
Buyer inspects and confirms
Buyer receives the item, inspects it, and confirms receipt within the inspection period.
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Step 4
Funds released to seller
Once confirmed, NaijaMart releases the funds to the seller's account — instantly.

Who Benefits?

For Buyers

✓Pay confidently — money is held safely
✓Full refund if item not received
✓Dispute protection if item differs from listing
✓No risk of scams or fraudulent sellers

For Sellers

✓Guaranteed payment before shipping
✓Protection against dishonest buyers
✓Builds trust with new buyers
✓Faster repeat sales from confident customers
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Powered by Providus Bank

NaijaMart's trust service is integrated with Providus Bank for fast, secure fund management. Seller payouts are processed directly to your NaijaMart/Providus SME account.

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