BUYER & SELLER PROTECTION
NaijaMart Trust Protection
Pay with Trust and NaijaMart holds the money until delivery is proven with the buyer's code. If something goes wrong, NaijaMart decides who is paid.
How Trust Works
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Step 1
Buyer pays with Trust
Buyer chooses 'Pay with Trust' and transfers into an account made for this one purchase. NaijaMart holds the money.
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Step 2
Seller delivers
With the payment held, the seller delivers the item and posts a photo as proof.
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Step 3
Buyer hands over the code
Only when the item is in hand and as described does the buyer give the seller their delivery code. The seller enters it to prove delivery.
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Step 4
Seller is paid
The money goes to the seller's own verified bank account after a short review window, unless the buyer raises a problem.
Who Benefits?
For Buyers
✓Your money is held, not paid to the seller, until delivery is proven
✓The seller cannot prove delivery without your code
✓If something is wrong, NaijaMart decides the dispute and who is paid
✓Sellers are paid only into their own identity-checked bank account
For Sellers
✓The money is paid in and held before you deliver
✓Entering the buyer's code proves you delivered
✓Builds trust with new buyers
✓Faster repeat sales from confident customers
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Powered by Providus Bank
NaijaMart's trust service is integrated with Providus Bank for fast, secure fund management. Seller payouts are processed directly to your NaijaMart/Providus SME account.
