1. About this Notice
This Privacy Notice provides information about how Naijamart collects and processes your personal data when you visit our website or mobile applications. It outlines what we do with your personal data, how we ensure its security, and explains the rights you have concerning your personal data.
2. Who We Are
Naijamart is the #1 largest online marketplace in Nigeria. Our platform consists of our marketplace, which connects sellers with buyers, and our payment service, which facilitates transactions among participants active on our platform in selected markets.
3. The Data We Collect About You?
Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data in order to provide tailored products and services and in order to analyse and continually improve our products and services. We may collect, use, store and transfer different kinds of personal data for marketing and personal data optimization purposes.
You provide us with your personal data when you register your personal details on our website and mobile platforms and transact with the same.
The personal data we collect includes:
1. Information you provide to us: We receive and store the information you provide to us including your identity data, contact data, biometric data, delivery address and financial data. These types of personal data may include:
2. Information we automatically collect/generate or obtain from third parties: We automatically collect and store certain types of information regarding your use of the Naijamart marketplace including information about your searches, views and purchases. In addition, we may receive information about you from third parties including our carriers; payment service providers; and merchants/brands.
These types of personal data may relate to your device (such as your PC, tablet or other mobile device), your use of our websites and apps (as well as certain third party websites with whom we have partnered), and/or your personal preferences, interests, or geographic location. Examples of these types of information include:
We strive to provide you with choices regarding the Personal Data that you provide to us.
4. Cookies and other Identifiers
5. How We Use Your Personal Data
We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:
6. Legal basis for the processing of Personal Data
We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case the legal basis will be one of the following:
7. How We Share Your Personal Data
A. We may need to share your personal data with third parties for the following purposes:
B. When we share your personal data with third parties we:
8. Data Retention
We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. Your Personal Data may be retained in a form that allows for identification only for as long as:
A. We maintain an ongoing relationship with you. This will enable us to improve your experience with us and to ensure that you receive communications from us
B. Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice and we have a valid legal basis,
C. The duration of: (i) any applicable limitation period (i.e., any period during which a person could bring a legal claim against us), and we will actively review the personal data we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business or consumer need for it to be retained.
9. Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
10. Your Legal Rights
A. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
B. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, right to ask that we transfer your personal data to a third party, and unsubscribe from our emails and newsletters.
C. Where you wish to permanently delete your data from our website and other applications, you can choose the option of closing your account.
D. We can refuse to accede to your request where it is unreasonable or where you have failed to provide additional information necessary to confirm your identity.
11. Data Controllers & Contact
If you possess any inquiries or concerns regarding Naijamart’s Privacy Notice, or if you seek additional information on how we process your personal
data, or wish to exercise your legal rights concerning your personal data, please reach out to the Data Privacy Officer via email at email@example.com.
Rest assured, we will thoroughly investigate any complaints concerning the manner in which we handle Personal Data, and ensure timely responses to all valid complaints within specified timeframes.