Help & Safety Center

Everything you need to buy and sell safely on NaijaMart.

How to Buy

  1. 1
    Browse listings
    Search or browse by category. Filter by location, condition, and price.
  2. 2
    View the listing
    Click a product to see full details, seller info, and photos.
  3. 3
    Contact the seller
    Use 'Show Contact' to get the seller's phone number or 'Chat with Seller'.
  4. 4
    Agree on price
    Many listings are negotiable. Agree on price before paying.
  5. 5
    Pay safely with Trust
    Choose 'Pay with Trust' when you buy. NaijaMart holds your payment, and you give the seller your delivery code only when you have the item. If something is wrong, raise it before the money is paid out.

How to Sell

  1. 1
    Create an account
    Register with your email and verify your phone number.
  2. 2
    Post a listing
    Click 'Sell Something' and fill in the title, description, price, category, and photos.
  3. 3
    Set a fair price
    Research similar listings. You can mark your item as 'Negotiable'.
  4. 4
    Respond to buyers
    Reply promptly to messages and calls to get faster sales.
  5. 5
    Meet safely and get paid
    Meet in a public place. Use trust for added security on both sides.

Trust Protection

NaijaMart Trust holds your payment. You give the seller your delivery code only when you have the item in the agreed condition; they enter it, and the money is paid to them after a short review window unless you raise a problem. We charge 0% commission — the seller receives the agreed amount less the bank's small transfer charge and any fee they agreed to, every one shown before anyone agrees.

  • Buyer pays NaijaMart Trust by bank transfer into an account made for that one purchase.
  • Seller delivers the item and posts a photo.
  • Buyer gives the seller their delivery code once the item is in hand; the seller enters it.
  • After a short review window the money is paid to the seller's own verified bank account.
  • If there's a dispute, NaijaMart decides who is paid.

Safety Tips

  • •Never pay in advance for items you haven't seen.
  • •Meet sellers in a safe, public location.
  • •Inspect the item thoroughly before paying.
  • •Use NaijaMart Trust for secure payment.
  • •Report suspicious listings using the 'Report Abuse' button.
  • •Do not share your banking PIN or OTP with anyone.

Contact Us

Email Support
support@naijamart.com
Phone Support
+234 800 NAIJA MART

Support is available Monday – Saturday, 8am – 8pm WAT.

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