Help & Safety Center

Everything you need to buy and sell safely on NaijaMart.

How to Buy

1
Browse listings
Search or browse by category. Filter by location, condition, and price.
2
View the listing
Click a product to see full details, seller info, and photos.
3
Contact the seller
Use 'Show Contact' to get the seller's phone number or 'Chat with Seller'.
4
Agree on price
Many listings are negotiable. Agree on price before paying.
5
Pay safely with Escrow
Use 'Buy with Escrow' to hold payment until you confirm delivery. Funds are only released when you're satisfied.

How to Sell

1
Create an account
Register with your email and verify your phone number.
2
Post a listing
Click 'Sell Something' and fill in the title, description, price, category, and photos.
3
Set a fair price
Research similar listings. You can mark your item as 'Negotiable'.
4
Respond to buyers
Reply promptly to messages and calls to get faster sales.
5
Meet safely and get paid
Meet in a public place. Use escrow for added security on both sides.

Escrow Protection

NaijaMart Escrow holds your payment securely until you confirm you've received your item in the agreed condition. We charge 0% commission — the full agreed amount goes to the seller once you release it.

Buyer pays NaijaMart Escrow via Paystack.
Seller ships or delivers the item.
Buyer inspects and confirms receipt.
Funds are instantly released to the seller.
If there's a dispute, NaijaMart mediates fairly.

Safety Tips

•Never pay in advance for items you haven't seen.
•Meet sellers in a safe, public location.
•Inspect the item thoroughly before paying.
•Use NaijaMart Escrow for secure payment.
•Report suspicious listings using the 'Report Abuse' button.
•Do not share your banking PIN or OTP with anyone.

Contact Us

Email Support

support@naijamart.com

Phone Support

+234 800 NAIJA MART

Support is available Monday – Saturday, 8am – 8pm WAT.