FAQ
Most frequently asked questions and answers.
An online marketplace is a platform where people buy from others. It’s akin to a local market, but with a unique twist: you can purchase and sell items online without even leaving your room.
Moreover, you can also discover job opportunities or request services from Nigerians who are in close proximity to you.
In essence, whatever you require is available here; just type it into the search bar.
- Create an Account: To get started, you must create an account as a seller and click on the “Sell” button.
- Add a Listing: Create a listing page, and from here, you can select a listing category.
- Choose a Plan: Naijamart offers three plans to suit your needs: basic, advanced, and premium. Select one to proceed.
- Fill in Your Listing Details:Add your listing details. Please ensure to include as much information as possible to boost visibility and enable buyers to find your product easily. When you are satisfied with your listing details, simply click on the “Publish” button to make your listing live.
- Search for the Item: Use the search panel and filters to find the item you need. With over a million adverts, you can choose exactly what you are looking for.
- Contact a Seller: You can communicate with sellers either through the chat function on Naijamart or by calling them directly. Discuss all the details and negotiate the price.
- Collect Your Item: While we carefully vet our sellers, it’s always a good idea to double-check. When meeting a seller, choose a public place for added safety. Make sure to inspect the item before making payment.
- Leave Feedback about the Seller: Feel free to share your experience and leave feedback about the seller. Your feedback will be published on the seller’s page and will be valuable to other buyers. Let’s create a secure and professional business community together!
Yes, we have our Naijamart Dispatch Delivery Service fully prepared to handle your delivery needs.
If you come across something suspicious on Naijamart, please inform us by following the steps below:
- Click on “Contact Us.“
- Select the reason for your suspicion.
- Type in your comment with all the relevant details that can help us understand the case better, and then click on the “Send” button.
Our Support Managers will review your request promptly. If your report confirms a scam case, we will take immediate action to block such a seller. Your vigilance helps us maintain a safe platform for all users.
To get in touch with our Support Team, you have two convenient options: WhatsApp chat or email.
